CAVIAR™ is our proprietary procurement and logistics system.
It’s a user-friendly, automated ordering platform
that is client- customized. The system makes advantageous
use of standard information technology, tweaked to permit
customer adaptability. CAVIAR™ provides focused- commodity
purchasing and the supporting logistics that assure rapid
delivery and receipt of customer orders.

Beyond ensuring easy, accurate ordering and prompt
“to desktop” distribution, CAVIAR™ has further value added
customer benefits:

It features on-site coordination of processes and use of proven best practices. Also, it's automated order processing, generates useful benchmarking data - affording operational and financial metrics, YTD and group operating reports.

The system’s ability to track and compare data allows flexible response to changes in supply and demand. CAVIAR™ pinpoints oft-ordered items and decreased ordering trends - to aid in cost-saving, volume-buy purchase decisions while maintaining dependable inventory levels.

As a customized yet flexible system, our clients definition ofCAVIAR™ is:

Commodities Acquired Via Integrated Approach = Results

However you choose to define it (and customize it), CAVIAR™ spells ordering and delivery efficiency.

THE MOST PRECIOUS COMMODITY

Sophisticated systems like CAVIAR™, are responsive business tools that automate commodity ordering and speed delivery-to-market requests. But tools are only part of the customer-pleasing equation at CSG. It may be cliché, but people are the most precious commodity any business has. Your business and ours.

In your healthcare arena, when your end users who are care givers, must scatter their work time to locate, qualify and negotiate with a string of suppliers to acquire everyday needs, they’re not working at that which they are best trained to do. If they have to waste hours Acquiring goods and services, they're probably not achieving your core business objectives. When that happens, your most precious asset - your people - become a devalued asset.

Like your staff, the people at CSG are our most precious commodity. Our team is comprised of skilled individuals committed to doing what we do best. We’re specialists, armed and educated to manage your supply-chain needs. And while CSG tools and automated techniques may “bell -and-whistle” your business needs, it’s our people who design, operate, and support those bells and whistles .

When you phone us, e-mail us, FAX us, or place a CAVIAR™ e-order, a machine might initially help receive your request. But your inquiry or concern will be promptly relayed to real people who’ll review your request and know how to handle it. We know that’s the way you want your people to conduct business. At CSG, that’s the way we conduct ours. Our most important commodity is pleased to respond quickly and knowledgeably to your real-world commodity needs.

In today’s fast-paced business environment, we think being “high-human” is just as important as being “high-tech.” It’s essential to attaining quality business communication and nurturing productive, enjoyable working relationships. At CSG, we make it a point to remember that emphasis - when our people serve your people’s needs.